Cancellation policy

Order Cancellation Policy

You may request to cancel your clothing order within [number of hours] of placing it, provided it has not already been processed or shipped.

To request a cancellation, email [customer service email] with your order number and the name used at checkout. Your cancellation is confirmed only once you receive a confirmation email from us.

Orders Already Processed or Shipped

If your order has already been processed or shipped, we cannot guarantee cancellation. Please refer to our Return and Refund Policy for available options after delivery.

Refunds for Canceled Orders

If your cancellation is approved, we will issue a refund to your original payment method. The time it takes for the refund to appear depends on your payment provider.

Custom or Personalized Clothing

For custom-made or personalized items, cancellation requests must be received before production begins. Once production has started, we cannot accept cancellations for a change of mind.

Changes to Your Order

To request a change to the size, color, item, or delivery address, contact us as soon as possible at [customer service email]. Changes are subject to availability and whether your order has already been processed.

This policy does not limit any rights you may have under applicable consumer protection laws.